
JOB SUMMARY:
Manage writing and design projects for manuals, instruction sheets, labels and related
technical publications in print or electronic media, under minimal supervision. Develop new
technical illustrations and publications. Create line art illustrations from photographs and
engineering models (Solidworks). Design new layouts, templates and innovative documents
based on company needs. Balance multiple projects supporting a wide and diverse product
range to support company-wide, cross-functional product development teams. Maintain high
integrity, strong work ethic and align with the organization’s values
DUTIES & ESSENTIAL JOB FUNCTIONS
• Assigned to cross-functional project teams to be the representative of the Technical
Writing team.
• Interviews marketing and engineering personnel to determine subject material required
for publications.
• Takes initiative to determine appropriate document type and branding per product and
designs and develops new templates as needed.
• Selects appropriate drawings, sketches, diagrams, and charts to support technical
content and apply graphic technologies and techniques to create new technical
illustrations as necessary.
• Works independently on documentation projects in collaboration with product
development teams and sustaining engineering teams.
• Creates original line art illustrations and diagrams from photographs and SolidWorks
models.
• Researches existing product manuals and other published material to become familiar
with product technologies.
• Organizes material and completes writing assignments according to established
standards.
• Assists other technical writers to complete projects on time and within budget while
maintaining the highest quality standards.
• Maintains records and files of work and revisions using a document control application.
• Coordinates the review of technical documents through a review panel of subject matter
experts. Collects feedback and mediates conflicting or confusing statements then
incorporates changes to the document.
• Manages translation services for global projects and manages the compilation of
documents in multiple languages for publication.
• Demonstrates leadership and problem-solving abilities.
• Proactively communicates project status, challenges and issues.
• Works within the established workflow process for document review, approval, release
and publication.
• Studies technical drawings, specifications, mockups, and product samples to determine
correct product operating procedures.
• Observes production, developmental, and experimental activities to determine operating
procedure and detail.
QUALIFICATIONS
• Experience creating technical publications and illustrations for end users who operate
and service appliances and commercial equipment.
• Skilled in Adobe Creative Suite programs InDesign, Illustrator
• Working knowledge of Photoshop, PowerPoint, Word, Excel (or equivalent Google Docs,
Google Sheets).
• Skilled in SolidWorks / SolidWorks Composer preferred.
REQUIRED
• Bachelor’s Degree (B.A. or B.S.) or equivalent with an emphasis in English composition
and/or technical communication,
• 5-8 years related experience and/or training, OR
• Equivalent combination of education and experience.
