THE OPPORTUNITY
At Fluidra, we believe that sustainable business transformation goes beyond technology. It requires rethinking how we operate, challenging existing ways of working and building globally aligned, efficient and scalable business processes.
We are looking for a Global Business Process Owner (GPO) – Procure-to-Pay & Supply Chain to play a pivotal role in shaping and driving the evolution of our global operating model.
This is a strategic position within our Global Business Transformation organization, offering the opportunity to influence critical business decisions, connect functions and regions, and deliver measurable business value across our international operations.
You will act as a key transformation agent, bridging business strategy, operational excellence, process governance and digital enablement.
Your mission will be to transform how Fluidra operates — not simply by improving individual processes, but by creating a more integrated, efficient, data-driven and future-ready organization.
KEY ACCOUNTABILITIES
1. Global Process Strategy & Governance
- Define and evolve the global end-to-end process strategy, roadmap and governance framework for the P2P and Supply Chain domains, aligned with Fluidra’s business priorities.
- Establish global process standards, policies, ownership principles and best practices, ensuring consistency across business units, regions and operating entities.
- Drive process harmonization and simplification, balancing global efficiency with legitimate regional, operational and regulatory requirements.
- Identify structural inefficiencies, process fragmentation and opportunities for operating model optimization.
- Act as a key business authority for process design decisions, facilitating alignment and escalating strategic trade-offs through the appropriate governance forums.
2. Business Transformation & Operational Excellence
- Lead the assessment of current business processes, identifying performance gaps, inefficiencies, operational risks and opportunities for transformation.
- Define and drive future-state process models that enhance operational effectiveness, scalability, cost efficiency and business resilience.
- Build and prioritize a global process transformation roadmap based on business impact, strategic relevance, feasibility and value creation.
- Challenge existing ways of working and promote end-to-end process thinking beyond traditional functional and organizational boundaries.
- Identify opportunities for continuous improvement, automation and structural simplification, ensuring sustainable adoption and measurable results.
3. Performance Management & Value Realization
- Establish and govern a globally consistent process performance framework, including KPIs, performance targets and continuous improvement mechanisms.
- Drive a data-driven approach to process management, leveraging process analytics, benchmarking and process mining where appropriate.
- Monitor process performance across regions and entities, identifying deviations, root causes and opportunities to improve efficiency, quality, compliance and working capital.
- Define business cases and expected benefits for major process transformation initiatives.
- Work with business stakeholders to track value realization and ensure that process improvements deliver tangible, sustainable business outcomes.
4. Digital Enablement & Technology Alignment
- Translate business process requirements into clear functional priorities and design principles for technology and digital transformation initiatives.
- Act as the strategic business counterpart to IT, ERP and digital teams, ensuring that technology solutions enable the agreed global operating model.
- Play a leading role in business process design, validation and adoption within SAP and other relevant enterprise platforms.
- Identify and champion opportunities to leverage automation, artificial intelligence, advanced analytics and emerging technologies to improve process performance.
- Ensure that technology investments support process harmonization, scalability and long-term business value, rather than simply reproducing existing practices.
5. Cross-Functional Leadership & Stakeholder Engagement
- Build strong partnerships with Procurement, Supply Chain, Manufacturing, Logistics, Finance, Controlling, IT and regional business leaders.
- Drive alignment across functions, geographies and organizational levels, influencing decisions without necessarily relying on direct hierarchical authority.
- Act as a trusted advisor to senior stakeholders on process strategy, transformation priorities, performance and operational improvement opportunities.
- Facilitate complex discussions, manage competing priorities and build consensus around global standards and transformation initiatives.
- Promote a culture of collaboration, accountability and shared ownership of end-to-end business performance.
6. Change Leadership & Organizational Transformation
- Act as a catalyst for organizational change, championing new ways of working and embedding a culture of process excellence and continuous improvement.
- Work with business leaders and change management teams to ensure effective adoption of new processes, capabilities and operating practices.
- Anticipate organizational impacts, resistance to change and capability gaps, defining appropriate mitigation and enablement actions.
- Support the development of process knowledge, communities of practice and internal capabilities across the organization.
- Foster a global mindset that combines strategic vision, operational discipline and adaptability.
Languages: Fluency in English and Spanish, both written and spoken.
WHY JOIN US?
This is more than a process ownership role. It is an opportunity to contribute directly to the transformation of a global organization. Reporting to the Global Business Process Director, you will work at the intersection of business strategy, operational excellence and technology, with exposure to international stakeholders and the opportunity to influence how Fluidra operates worldwide.
You will be part of a transformation-driven environment where initiative, collaboration, strategic thinking and the ability to deliver real business impact are highly valued.
If you are motivated by complex business challenges, believe in the power of end-to-end transformation and want to make a lasting impact on how a global company operates, we would like to hear from you.